The National Postal Forum (NPF) is one of those events where the conversations that happen in the aisle between sessions are just as valuable as the sessions themselves. It’s where the people who actually run mail operations gather to compare notes on what’s working, what isn’t, and where things are headed. That’s the environment we’re looking forward to walking into next week.
This year’s theme is “Forging Bold Horizons,” and honestly, it fits the moment well for our industry. There’s a real appetite right now for solutions that replace aging manual processes with something purpose-built and sustainable, not just digitized versions of the same old workflows, but fundamentally better ones.
Easy Send Digital: digital proof of mailing
One of the things we’re most excited to talk through at NPF is our digital proof of mailing capability in Easy Send Digital. For organizations that send Certified Mail or Certificate of Mailing at any meaningful volume, the round-date stamp from the USPS has always been the anchor of the process. It’s the official timestamp that validates when items were mailed, and it carries real weight in legal, regulatory, and audit contexts.
The traditional way of getting that stamp involves physical forms, a postal clerk, and a scanner. It works, but it’s slow, and the resulting paper records are one spilled coffee away from a compliance problem.
Easy Send handles this digitally. The platform generates and submits the required USPS forms (PS Form 3877, PS Form 3665) via mail.dat, receives the official digital round-date stamp back from the USPS, and stores everything as a clean electronic record. No physical documents to manage, no manual scanning, and a full audit trail that’s always accessible. It’s a genuinely meaningful improvement for mailers who care about compliance and operational efficiency.
Received Digital: what’s new this year
Received Digital, our inbound mail and package management platform, has had a productive year. NPF is going to be a great opportunity to showcase where the product is headed and what we’ve released so far in 2026.
The focus has been on two things: reducing the friction in the intake process and improving the accuracy of how mail and packages get assigned and distributed on the back end. Those two problems compound each other, a slow, error-prone intake creates downstream headaches for everyone involved, from the mailroom operator trying to manage volume to the recipient wondering where their package is.
The releases we’ve deployed this year have targeted both sides of that equation. Intake is faster and requires less manual intervention. Assignment is more accurate, with better visibility into exceptions so operators can resolve them quickly rather than chase them down later. On the recipient side, flexible retrieval through locker integrations, image-based notifications, and interactive communication give recipients a fundamentally better experience, one that meets them where they are rather than asking them to adapt to the mailroom’s process.
The net result is a mailroom team that spends more time on meaningful work and less time managing exceptions. Recipients actually know the status of their mail without having to ask. That’s the outcome we’re building toward, and the progress this year reflects it.
Come find us
If you’re attending NPF, we’d genuinely enjoy the conversation, whether you’re a current customer, evaluating options, or just curious about where inbound mail technology is headed. Swing by the exhibit hall and find the Digitalized Software booth #117.
Learn more about NPF 2026 at npf.org.
